Payment and Shipping

payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered worldwide. For deliveries to private individuals in the EU, we are legally obliged to charge the country-specific VAT.

Shipping

Domestic deliveries (Germany):  

The minimum order value is: 25.00 €.
Free shipping from € 200.00 gross goods value and up to 31.5 kg goods weight (including packaging).
Only € 5.95 shipping costs including VAT for orders under € 200.00 and goods weighing up to 31.5 kg (including packaging).
Cash on delivery charges of € 4.76 including VAT for cash on delivery are borne by the customer. Cash on delivery deliveries are only accepted within Germany.

For the dispatch of bulky goods (forwarding dispatch) we charge as follows:
Heavier deliveries of goods over 31.5 kg (machines, workbenches, etc.) are delivered by a forwarding agency or by us. We will inform you of the costs incurred for this immediately after receipt of the order. The customer can then choose whether to accept the order under these conditions or to refrain from it.
Bulky goods are marked as such in the article description.

Deliveries abroad :

1. Delivery to Austria
The minimum order value is: 25.00 €.
Free shipping from € 200.00 gross goods value and up to 31.5 kg goods weight (including packaging).
Only € 9.95 shipping costs including VAT for orders under € 200.00 and goods weighing up to 31.5 kg (including packaging).
Heavier deliveries of goods over 31.5 kg (machines, workbenches, etc.) are delivered by a forwarding agency or by us. We will inform you of the costs incurred for this immediately after receipt of the order. The customer can then choose whether to accept the order under these conditions or to refrain from it.

2. Deliveries to the rest of Europe and worldwide
The minimum order value is: 25.00 €.
We calculate the shipping costs abroad according to the shipping weight in accordance with DHL zones 1-6.
Exemplary shipping costs under 1.0 kg shipping weight (including packaging):
• Zone 1 (EU 1): € 12.01 excl. VAT.
• Zone 2 (EU 2): € 12.41 excl. VAT.
• Zone 3 (EU 3): € 12.71 excl. VAT.
• Zone 4 (Russia, World 4): € 26.81 excl. VAT.
• Zone 5 (World 5): € 29.96 excl. VAT.
• Zone 6 (World 6): € 36.66 excl. VAT.

When shipping bulky goods (forwarding shipping) abroad, we charge as follows:
Heavier deliveries of goods (machines, workbenches, etc.) are delivered by a forwarding agency or by ourselves. We will inform you of the costs incurred for this immediately after receipt of the order. The customer can then choose whether to accept the order under these conditions or to refrain from it.
Bulky goods are marked as such in the article description.


Delivery times

Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 2 - 4 days, in the case of deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction).
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

If you pick up the goods yourself, we will inform you by email about the availability of the goods and the pick-up options. In this case, no shipping costs will be charged.

The minimum order value is: 25.00 €.

Accepted payment options

- Cash on pickup
- Prepayment by bank transfer
- Payment by SEPA core direct debit
- payment with credit card
- Payment by PayPal  
- Payment by PayPal (credit card, direct debit, invoice if applicable)
- Payment by invoice


More details on payment

Payment by invoice is only possible for registered customers .

The invoice amount must be settled within 14 days when paying on account.

When paying by SEPA core direct debit or by SEPA corporate direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that you have sufficient funds in your account on the announced date.

When paying by credit card, your credit card account is debited when the goods are dispatched.

If you have any questions, you will find our contact details in the imprint.